Last Updated: July 2026
Welcome to The Pure and Sure. These Terms and Conditions govern your use of our website and your interactions with our business. By accessing or using this website, you agree to these terms.
1. About Us
The Pure and Sure is a UK-based distribution company specialising in selected food, grocery, wellness, and everyday consumer products.
We work with manufacturers, suppliers, wholesalers, retailers, supermarkets, convenience stores, independent businesses, and other trade partners across the United Kingdom.
2. Use of This Website
You may use this website for lawful business and informational purposes only.
You must not:
- Use the website for any unlawful or fraudulent activity.
- Attempt to gain unauthorised access to the website, server, or connected systems.
- Introduce viruses, malicious software, or other harmful technology.
- Copy, reproduce, modify, or distribute website content without permission.
- Use the website in a way that may affect its availability, security, or performance.
3. Product Information
We aim to ensure that product descriptions, images, specifications, and other information displayed on this website are accurate and up to date.
However, product packaging, ingredients, specifications, availability, appearance, and other details may change without prior notice. Images may be used for illustrative purposes and may differ from the final product.
Customers should always review the information provided on the product packaging before purchase, use, or consumption.
4. Product Availability
All products are subject to availability. The inclusion of a product on this website does not guarantee that it is currently available for purchase or distribution.
We reserve the right to add, modify, replace, suspend, or discontinue products without prior notice.
5. Trade Enquiries and Business Accounts
Submitting a trade enquiry or requesting a business account does not guarantee approval.
Trade relationships may be subject to business verification, eligibility requirements, agreed commercial terms, minimum order quantities, product availability, delivery coverage, and other applicable conditions.
Any quotations, prices, payment terms, delivery arrangements, or commercial agreements will be communicated separately.
6. Orders and Payments
Where orders are accepted, the applicable prices, payment terms, delivery arrangements, and other commercial conditions will be confirmed directly with the customer.
Unless otherwise agreed in writing, all payments must be made according to the terms stated on the relevant quotation, invoice, order confirmation, or business agreement.
7. Delivery
Delivery times are estimates and may be affected by product availability, transport conditions, operational requirements, public holidays, weather, or circumstances outside our reasonable control.
We will make reasonable efforts to fulfil orders efficiently but cannot guarantee delivery within a particular period unless this has been agreed in writing.
8. Intellectual Property
Unless otherwise stated, the website design, text, graphics, branding, logos, images, and other original content are owned by or licensed to The Pure and Sure.
You may not copy, reproduce, republish, distribute, modify, or commercially use website content without prior written permission.
Third-party product names, trademarks, logos, and brand assets remain the property of their respective owners.
9. Third-Party Links
This website may contain links to third-party websites for additional information or convenience.
We do not control or endorse third-party websites and are not responsible for their content, availability, security, products, services, or privacy practices.
10. Limitation of Liability
To the extent permitted by applicable law, The Pure and Sure will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, this website.
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful under applicable UK law.
11. Changes to These Terms
We may update these Terms and Conditions when required to reflect changes to our website, services, business practices, or legal obligations.
The latest version will be published on this page with an updated revision date.
12. Governing Law
These Terms and Conditions are governed by the applicable laws of the United Kingdom.
Any dispute will be subject to the jurisdiction applicable to the business and the relevant agreement between the parties.
13. Contact Us
For questions regarding these Terms and Conditions, please contact us through the Contact Us page on our website.